12315 appeal of city inform against command center to receive the appeal about rapid movement respect 10 cases this year, this and photograph of in former years are compared is a new appeal heat.
Case one: Consumer mails from Qingdao the shirt of card of an antarctic person and a value 2000 yuan novice machine. Consumer signs when taking express delivery, discover the mobile phone disappears. Case 2: One consumer is mirrorred, the provision that he carries from rapid movement of the iron in Jinan and Jingdezhen china arrive saddle hill, received 3 food and partial china only, consumer discovery lacked 7.5 kilograms of china. The iron in saddle hill carries quickly according to consumer of 20 yuan of a kilogram of compensation, add up to 150 yuan. Consumer is not agreed with, ask industrial and commercial bureau is handled. Case 3: One consumer sends express to Jiangsu to save Wu Jiang city to be the same as li of town, value the perfume of 600 yuan 50 milliliter, after result friend is received, discovery is empty bag, consumer for many times with in fast give connection processing, inextricability, requirement mediation.
Industrial and commercial bureau receives appeal hind to carry with each company and Jinan railroad bureau, Nanjing railroad bureau is contacted quickly instantly, give us concerned data and compensatory standard fax. As a result of " law of post " regulation, it is much that client place sends goods and value is different, like sheet buy insurance, when article happening is missing, can win corresponding compensation, if unite,buy insurance to be able to win compensation in proportion only. If did not buy insurance general of claim for compensation is more difficult and heavy.
In these 3 accepted appeal it is the situation that consumer did not buy article to be sure, it is freight in most jewel is tasted missing. After occurrence dispute, acceptance of consignment just does not admit the problem that is his with Fang Jun receiving money, some turns clerk head even, still say this clerk already resigned, bring about check without verify. Be aimed at above problem, 12315 warn customer:
It is to choose card to be dealt with according to complete freight company consign.
2 be before receiving money, after be sure to keep in mind transcendental goods, sign.
3 it is valuable and common article departure writes bill, consign apart, buy insurance apart. Use support value means at the same time, carry in support value in, when goods is lost entirely, by goods support value states the price is compensated for; The share is missing compensate for by actual loss; Goods can of repair by repair Fei Weixiu to take compensation sending cost.
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