Beijing of 1000 dragon net on January 16 dispatch (reporter Zhou Xiang) henceforth, this city express from personnel of course of study the will uniform mount guard that hold card, when occurrence issue of client and express company will can consult " express serves " the standard undertakes complain or be compensatoried. The reporter establishs the understanding on congress to arrive this from Beijing express association today.
According to the chairman of Beijing express association that just was elected, Beijing Wang Xiaodong of postal company vise general manager introduces, of first initiate share 104 express company. City express association will guide place to belong to member company consciousness to abide by a country to promulgate those who carry out " express serves " standard, from the service time limit, price, send give wait for many link to have a standard, implement market admittance system at the same time, undertake aptitude is examined, raise introductory threshold.
Occupy Wang Baohua of deputy director general of city postal management board additionally to introduce, city express association will wait for a method through grooming, increase express delivery the working level from personnel of course of study, realize express the staff member holds card mount guard. Reappear express will serve a problem henceforth, citizen and express business talk things over without when fruit, the citizen can undertake complaining to express association, intervene solve and consult by express association association regulations makes penalize inside the meeting to express business.
Relevant link " express serves " standard
According to " express serves " standard regulation, besides have special agreement with the client (like remote region) outside, with city express service time limit does not exceed 24 hours, express of domestic different ground serves time limit not to exceed 72 hours; With the city express acceptance sends in the future 3 days still are done not have, will regard as missing, right not the wrap up of support value, those who need to be expended by the service 5 times undertake compensatory, correspondence kind express expend by the service 2 times undertake compensatory.

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