The express that sends before section of the seventh evening of the seventh moon laps, arrived the Mid-autumn Festival still was not received. Because do not have goods support value, the consumer of new 碶 of boreal logical sequence thanks lady and express service ministry after many bargaining local disappear did not appeal to protect after fruit appoint.
Xie Nv person says, eve of section of the seventh evening of the seventh moon, far the little sister that is in abroad entrusts her to buy a few dresses to give the male friend that is in Kunming. Xie Nv person spent 4560 yuan to purchase two T-shirts and a pants in bazaar. On August 16, she will to an around express serve a ministry, the staff member did not say to want support value fee already at that time, also did not deal with check and say to weigh formalities, she is not free from anxiety a bit in the heart at that time.
After the seventh evening of the seventh moon, the male friend that thanks lady little sister still did not get package. After this express serves an inquiry, discover wrap up has been before section of the seventh evening of the seventh moon arrive at Kunming, but missing in the road that sends toward Li Jiang. Express serves a ministry to think to thank a lady to did not pay support value fee, compensate 500 yuan at most by the regulation. Protect in local disappear after appoint below mediation, express serves a ministry to agree to compensate for 2800 yuan.
Remind: Pick normal express company as far as possible
Reporter from city industrial and commercial bureau 12315 appeal inform against a center to understand, express delivery involves since this year complain have 80 many cases, complain show ascendant trend.
Basis " law of post " concerned regulation, postal company is missing to mail, mar or inside decrease etc, recoup immediate loss only. This is meant, if mail incur loss through delay or missing, the enterprise returns postage only. And at present the compensatory standard of set of line of business of civilian battalion express is company proper motion consults mostly " law of post " of relevant provision formulate, in consigning a process once appear damaged or lose, press freight rate only commonly 2 to 3 times compensation, highest indemnity does not exceed 5 times.
City disappear is protected appoint concerned personage warns customer, in mail express when, should choose dimensions as far as possible the normal express company with bigger, good reputation. To valuable goods, best choice provides the express company that support value mails, in case goods is lost or damage, can fill claim for compensation of support value amount by place.
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