One, inquire means:

1, website inquiry: Enter China postal fast give website Http://www.ems.com.cn) with China postal 183 websites Http://www.183.com.cn) inquiry.

2, phone inquiry: The client is dialed postal take a telephone call especially information of 11185 inquiry mail.

3, service counter inquiry: Hand in the postal service hall that sends mail to deal with inquiry formalities to the client. The client when service counter accepts mail to inquire should offer: Mail detail odd sender collects couplet or mail receipt (if be not sender to suffer sender to entrust conduction inquiry, should offer mail receipt or mail detail sheet and sender and oneself effective certificate) .

4, fax inquiry: The client inquires mail information through faxing means.

5, inquiry of mobile phone short message: After the input of short message column of the mobile phone makes the mail number that place, send 5185 (Chinese shift and Chinese UniCom all are this number) , the client can get mail the information such as current condition. Specific use means introduces.

2, inquire period of efficacy:

The client is handed in oneself above means conduction inquiry can be carried inside 4 months since the day that sends mail.

3, inquire charge:

1, the requirement offers fax of addressee sign after receiving sth or photocopy, special inquiry expends need collection 3 yuan / .

2, inquiry of mobile phone short message: This service is paid service, holding cost cent is charge of communication of mobile phone short message and information cost two parts, among them, charge of communication of mobile phone short message moves by each district of company and UniCom company according to standard collection, information expends the appreciation expense that serves for shift, with allow collection according to following mark:

If ⑴ inquires a mail, every news rate is 0.5 yuan.

If ⑵ inquires two to 4 mail, the system will feedback respectively according to mail number information, every news rate is: The first information collects fees 0.5 yuan, the following every information collects fees 0.3 yuan.

If ⑶ requests to offer mail appropriate to send information or message of main processing circumstance, the information of every mail collects fees 0.5 yuan.

If ⑷ inquires the input of the short message has by accident, the system cannot identify, or refer inquiry the short message is right, but the system returns information to inquire a result to not have, avoid collection breath to expend.

If ⑸ cancels to appropriate casts information to feedback or cancel to basically handle request of circumstance information feedback, the system is returned confirm information, every information collects fees 0.1 yuan.

Different ground inquires not collection roams cost.

3, other inquiry is free.

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